The essence of good customer service
is forming a relationship with customers
At Ben Furney Flour Mills, we take the time to get to know our customers and their specific needs.
We know what it takes to be a small business, and our aim is to help your business grow. We pride ourselves on being a small, personalised team that gives our customers immediate access to all levels of the company, from sales support and sales management to the entire executive team.
We understand that we will be judged by what we do; all employees within all facets of our business work in the pursuit of excellence in customer service – doing the ordinary things extraordinarily well.
As we say, "Big enough to matter, small enough to care."
Leadership Team
Sarah Furney

CEO
Tim Furney

Projects Leader
Sales and Service
Joshua Roach

Key Accounts & Customer Care Leader
Charlotte Wrigly

Customer Care & QA
Julia McClure

Customer Care
Quality Assurance
Rachel Riley

QA Lead
Charlotte Wrigly

Customer Care & QA
Ray Chisholm

QA Team Mentor
Logistics
Robert Okros

Logistics & Warehouse Leader
Finance
Mark Finlay

Finance Leader
Gaye Wykes

Assistant Accountant
Michelle Cetin

Accounts Receivable & Grain Administration
Carol Boland

Accounts Payable
Production
James McGorman

Production Leader
Matthew Lee

Production Administrator
People
Nikki Tomasoni

People Leader
Heather Willis


