Customer Service

The essence of good customer service is forming a relationship with customers.

At Ben Furney Flour Mills we take the time to get to know our customers and their specific needs. We know what it takes to be a small business and our aim is to help your business grow. We pride ourselves in being a small personalized team which gives our customers immediate access to all levels of the company when required, from sales support, sales management to the entire executive team.

We understand that we will be judged by what we do, all employees within all facets of our business work in the pursuit of excellence in customer service – doing the ordinary things extraordinarily well.

As we say,Big enough to matter, small enough to care.

It is testament to our customer focused team that when you look at our customer base across all facets bakery, manufacturing and wholesale, a high percentage have been dealing with Ben Furney Flour Mill in a continuous capacity for many years.

We are proud to be able to confirm this belief in customer focus through the testimonials we receive from our customers, below are a sample of these Testimonials from all aspects of the industry.

Talk to one of our friendly sales staff to experience real customer service and ask about how Ben Furney Flour Mills can help to grow your business.

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